Shipping
Shipping & Delivery Policy
At Macramemate, we are committed to hand-crafting and delivering your unique macrame gifts and decor with speed and care. As every item is handmade in Houston, Texas, we ask for your patience as we weave your special order to perfection.
Order Lead Time (Production + Shipping)
We aim for transparency when it comes to delivery. All customers should expect a total lead time of 2-3 business weeks from the date of order placement to delivery at your door. This timeframe includes the time required for production and the final shipping commitment outlined below.
| Destination | Shipping Commitment | Notes |
| Domestic Shipping (All US States) | 2-4 business days | Committed timeframe after the production phase is complete. |
| International Shipping (Worldwide) | 10-12 business days | This is an estimated timeframe and can vary depending on customs clearance at the destination country. |
International Customs & Fees
We want your international delivery to be as smooth as possible. For all Macramemate international orders, we include all necessary costs upfront:
- Tariffs and duty taxes are covered.
- The price you see at checkout is the final price—no surprise customs fees upon arrival!
If you have any further questions about your order's status or our shipping process, please visit our Contact Us page.